This Privacy Policy is provided to you by Achip & Achair Guild Ventures Pte. Ltd., with its registered office at 183 Jln Pelikat, B2-02 THE [email protected], Singapore 537643, and each of its affiliates (hereafter referred to as ("we", “us”, or “our”) and sets out the basis on which we collect Personal Data from you and how we process such data.
By using, visiting, accessing or registering to use, logging into the AAG Ventures Platform found at https://aag.ventures or the MetaOne Platform found at our website at https://getmeta.one/ (our "Platform") you accept the practices described in this policy. The Platform also includes the browser plug-in, mobile application, APIs, documentation, software, updates, features, tools, and any materials and services made available from time to time by us.
If you are located in the United Kingdom (“UK”) or the European Union (“EU”) your attention is drawn to the section below headed “Additional Information For Users In The UK / EU (If Applicable)”. If you are located in the United States of America (“USA”), your attention is draw to the section below headed “Additional Information For Users In The USA (If Applicable)”.
In this Privacy Policy, unless the context otherwise requires, “Personal Data” means (a) any data, in particular by reference to an identifier such as a name, address, email address, date of birth etc. of that natural person, whether true or not, about an individual who can be identified directly or indirectly (i) from that data; or (ii) from that data and other information to which we have or are likely to have access, and (b) any other similar definition under any applicable Personal Data protection laws.
We may collect and process the following Personal Data about you:
Information you give us - information that you provide us (which may include but is not limited to your first and last name, picture, address, age, location, e-mail address, telephone number, wallet addresses, social media handles, social media or third party service provider usernames, and other personal descriptions as the case may be) by filling in forms or submitting your information on our Platform, or by corresponding with us (by phone, email or otherwise), for example when you:
Information we collect about you - information automatically collected when you visit our Platform, for example:
Information we obtain about you for other sources:
AAG does not obtain information about you from third party sources.
By visiting or using our Platform or our services, you acknowledge that we collect and process the above types of Personal Data and information.
Our Platform uses cookies to distinguish you from other users of the Platform. This helps us to provide you with a good experience when you browse our site and also allows us to improve our Platform.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to the use of cookies. Cookies contain information that is transferred to your computer's hard drive.
We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Platform or a partner website that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).
We use the following cookies:
Cookies may be erased when you exit the Platform or close the browser. Others are saved on your device for your next visit. You can delete all cookies placed by our Platform on your device at any time. You can also set your browser to prevent all cookies from being placed by our Platform or to provide you with a warning before a cookie is placed. However, please note that some functionalities of the Platform may not work if all cookies are rejected. Please check your browser’s instructions or help screen to learn more about these functions.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, which we do not have any control over. These cookies are likely to be analytical/performance cookies or targeting cookies.
We may use your Personal Data for the following purposes:
We may use your Personal Data in direct marketing (i.e. offering or advertising products or services by sending the relevant information directly to you). In relation to direct marketing, where required by the law, we will obtain your consent before using your Personal Data for this purpose. If you prefer not to receive our direct marketing communications and/or not to have your Personal Data shared among the members of our group or any third party for the purpose of marketing, you can have your name deleted from our direct marketing and/or shared information lists by clicking ‘unsubscribe’ at the footer of our emails or submit a request to us at [email protected]
If we need to collect, use and/or disclose your Personal Data for additional purposes, unless excepted by law, we will inform you of the new purposes, and where necessary we will obtain your consent (or ensure that we have another lawful basis for such collection, use or disclosure) before such Personal Data will be collected, used and/or disclosed by us.
We will take steps to keep your Personal Data we hold confidential but you agree we may provide your Personal Data to:
We will also need to share your Personal Data if we are under a duty to disclosure or share it to comply with a legal obligations, in which case we will share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will also share your information with third parties in the event that:
We process your Personal Data for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your Personal Data in this way, the relevant buyer of our business may not be able to provide services to you.
Where applicable, we will ensure that the Personal Data enjoys the same standards of protection as set out in this Privacy Policy.
If we transfer any of your Personal Data to a country or territory outside Singapore, to our group or affiliates companies located outside Singapore, or to a permitted third party located outside of Singapore, we will only do so if we ensure that the overseas receiving party is bound by legally enforceable obligations to afford the transferred data a standard of protection that is comparable to that under Singapore law. We will also ensure that any overseas recipient is able to provide appropriate technical and organisational measures to protect your Personal Data and its confidentiality.
We will use appropriate and adequate technical and organisational measures to safeguard your Personal Data, for example:
While we will use reasonable efforts to safeguard your Personal Data, you acknowledge that the transmission of information via the Internet is not completely secure and for this reason we cannot guarantee the security or integrity of any Personal Data that is transferred from you or to you via the internet; any transmission is at your own risk.
In the event that there is a security breach involving your Personal Data, we will inform you of the incident in accordance with the relevant data protection laws.
We may store the Personal Data that we collect from you on internal servers that belong to us and/or our affiliated companies, and/or with commercial cloud storage providers engaged by us and/or our affiliated companies. These servers may be located in or outside of Singapore. Therefore, your data may be transferred to and stored in different jurisdictions and may also be processed by staff operating within the various countries who work for us or for one of our contractors and/or our affiliated companies.
By submitting your Personal Data, you agree to such transfer, storage or processing of your data. In such a case, we will ensure that the receiving organisations will provide a minimum standard of protection to your data that is comparable to the required protection under Singapore law.
Unfortunately, the transmission of information via the internet is not completely secure. We will take commercially reasonable steps to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy and the relevant privacy laws, but are unable to guarantee the secure transmission of information via the internet.
Depending on which Personal Data protection laws apply to the processing of your personal data, you may have one or more of the following rights in relation to the processing of your personal data:
You may withdraw your consent and request us to stop using and/or disclosing your Personal Data for any or all of the purposes listed above by submitting your request via email to our Data Protection Officer at the contact details provided below. We will endeavour to process your request within forty-five (45) calendar days from the day of receipt of your request, otherwise, we will provide you with the estimated time frame for us to carry out your request.
If you have consented or signed up to receive marketing materials, you may withdraw your consent at any time and request us to stop sending you marketing materials or to stop using your Personal Data for any other marketing activities by submitting your request via email to our Data Protection Officer at the contact details provided below. We will endeavour to process your request within forty-five (45) calendar days from the day of receipt of your request.
Please note that depending on the nature and scope of your request for withdrawal of consent, we may not be in a position to continue providing the Platform or our services to you. In our acknowledgement email to you upon your request for withdrawal of consent, we will inform you of the likely consequences of withdrawing consent.
If you do withdraw your consent, we will work with all relevant stakeholders such as data intermediaries and agents who have been authorised to collect, process or use your Personal Data to ensure that such relevant stakeholders also cease to collect, process or use your Personal Data.
You may have additional rights if you are located in the UK or the EU (see the section below headed “Additional Information For Users In The UK / EU (If Applicable)), or if you are located in the USA (see section below headed “Additional Information For Users In The USA (If Applicable)”).
You may send our Data Protection Officer requests for:
Access requests may be subject to a fee to meet our costs in providing you with details of the information we hold about you. Where such a fee is chargeable, we will let you have a written estimate of the fee before proceeding.
If we are unable to respond to your requests within thirty (30) days after receipt of your request, we will inform you within that time in writing the time by which we will be able to respond to the request.
You may have additional rights if you are located in the UK or the EU (see the section below headed “Additional Information For Users In The UK / EU (If Applicable)), or if you are located in the USA (see section below headed “Additional Information For Users In The USA (If Applicable)”).
We will make reasonable efforts to ensure the accuracy and completeness of the Personal Data you provide to us and/or update your Personal Data associated with your account on the Platform. However, we also will require you to provide us with accurate, up-to-date and complete information. In order to ensure that the Personal Data that we maintain is accurate, you may send our Data Protection Officer at any time requests to update your information or for correction of errors or omissions in Personal Data which we hold about you.
We will generally not charge for correction requests, although we reserve the right to do so under unforeseen circumstances. If we are unable to respond to your requests within thirty (30) days after receipt of your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to the request.
To the extent applicable under the PDPA, as long as you have an existing direct contractual arrangement with us, you may send our Data Protection Officer a request for us to transmit your Personal Data, which was collected or created by us prior to the date of your request, which is in our possession or under our control, to another organisation in Singapore.
If we are unable to respond to your requests within thirty (30) days after receipt of your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to the request.
We will only retain and use Personal Data for as long as is required by law or for other legitimate business purposes including complying with our legal obligations, resolving disputes and enforcing our agreements.
We will ensure that your Personal Data is destroyed, remove them from our records, and/or ensure that it no longer contains personally identifiable information, as soon as it is reasonable to assume that:
To determine the appropriate retention period for the Personal Data we hold, we will consider the amount, nature and sensitivity of the Personal Data, the risk of harm from unauthorised use or disclosure of your Personal Data, the reasons why we handle your Personal Data, whether we can achieve those purposes through other means, and the applicable legal requirements.
We may also anonymise your Personal Data so that it can no longer be associated with you, in which case we may retain and use this information indefinitely without further notice to you.
Our Platform or our communication with you may, from time to time, contain links to third-party websites and/or websites of our partner networks, advertisers, affiliates and third party service providers, over which we have no control.
If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites to understand your rights. We accept no responsibility or liability for your access of third-party websites.
We may amend this policy from time to time by posting the updated policy on our Platform. Any changes that we make will be posted on this page and, where appropriate, notified to you by e-mail or post. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you access the Platform. By continuing to use our Platform after the changes come into effect means that you agree to be bound by the revised policy.
If you have any questions, comments or requests regarding this Privacy Policy or your Personal Data, please address them to: Alexander Hu, Data Protection Officer, at [email protected]
Last updated: Oct 11, 2022
If you are a California, Colorado, or Virginia consumer, as defined by the California Consumer Privacy Act of 2018 (the “CCPA”), the Colorado Privacy Act (“CPA”) or the Virginia Consumer Data Protection Act (“VCDPA”), respectively, you may be afforded additional rights with respect to your “Personal Data” as that term is explicitly defined under the CCPA, CPA, and VCDPA. Any Personal Data we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. You may exercise each of your rights as identified below, subject to our verification of your identity.
Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Data. If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.
Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Data. In some instances, such as a request to delete Personal Data, we may first separately confirm that you would like for us to in fact delete your Personal Data before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing.
In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Data for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
Controller. We are the data controller of the Personal Data we process about you.
If you are in the UK or EU, the relevant UK and EU Personal Data protection laws will apply to our use of your Personal Data, which means any applicable data protection and privacy laws relating to the processing of personal data and privacy including the General Data Protection Regulation (EU) 2016/679 (“EU GDPR”) and the EU GDPR as retained under the domestic law of the United Kingdom (collectively, “UK / EU Data Protection Laws”).
In the event of any conflict or inconsistency with the main body of this Privacy Policy and this section, this section shall prevail to the extent that the UK / EU Data Protection Laws apply to our use of your Personal Data.
We are entitled to process your Personal Data for the purposes set out in this Privacy Policy because:
As a global business, we may store, transfer and process your Personal Data within our affiliates and to our suppliers based in countries other than the country where you are located. We will take appropriate safeguards to ensure that any transfers of Personal Data are in accordance with UK / EU Data Protection Laws.
Where we transfer Personal Data outside of the UK and/or EU, we shall ensure that your Personal Data is protected in a manner that is consistent with UK / EU Data Protection Laws. This can be done in a number of ways, for instance:
In other circumstances, the law may permit us to otherwise transfer your Personal Data outside the UK and/or EU.
Your Rights. If you are in the UK / EU, you have the following rights under the relevant Personal Data protection laws:
If you desire to exercise any of these rights, contact us at [email protected]
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). We may however charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with information that you have asked for, we will explain the reason for this.